Q: Which insurances do you currently accept ?
A: We accept most popular insurance plans. If your insurance is not listed below and you have out of network benefits we will still be able to provide services to you. Please contact us if you have any questions. Here is the list of insurances we accept:
- Horizon Blue Cross Blue Shield (excluding Horizon NJ Health from Medicaid)
- UnitedHealthcare Student Resources
Q: Can I pay with cash, check or credit card ?
A: We accept cash, Visa, Master Card, American Express, and Discover. We also accept all MasterCard and Visa branded debit cards. However, we currently do not accept personal checks.
Q: Are your Obstetricians and Gynecologists doctor available for emergencies 24 hours per day and 7 days per week ?
A: Yes our doctor is on call 24 hours per day 365 days per year.
Call coverage is for emergencies only and messages should be left on the urgent voice mail line. Please note that if you do have an emergency, you should not wait for the doctor to return the call – dial 911 or go directly to the nearest emergency room. Please contact the office during normal business hours for prescription, refills and non-emergency questions.
Q: Do you have any evening or weekend hours ?
A: Dr. Copur has available office hours six days a week Monday through Saturday and can be reached by phone only for true emergencies on Sundays.
|Monday||8:30 AM||6:30 PM|
|Tuesday||8:30 AM||6:30 PM|
|Wednesday||8:30 AM||5:30 PM|
|Thursday||8:30 AM||6.30 PM|
|Friday||8:30 AM||5:30 PM|
|Saturday||9:00 AM||2:30 PM|
Q: How do I make an appointment ?
A: Call our office during business hours Monday through Friday from 9:00 am to 6:00 pm to speak with one of our scheduling assistants.
Q: Can I e-mail a doctor ?
A: If you have a question – you can e-mail the doctor at firstname.lastname@example.org, but keep in mind that for most issues an appointment will be required.
Q: Does your office perform abortions ?
A: No we do not. You may want to contact a local office of Planned Parenthood for this type of information. To contact Planned Parenthood you can call 1-800-230-PLAN.
Q: How quickly can I schedule an appointment and what is the wait time when I come in ?
A: Most appointments in our offices are scheduled within 2-3 days of your call, but we are always able to accommodate urgent visits. When you come into the office, the average wait time will be 15-30 minutes. Please keep in mind that a routine yearly exam appointment may be scheduled a few weeks out in order to accommodate sick visit appointments.
Q: Is there anything special that I need to do for my first appointment ?
A: Please try to obtain your medical records from the prior OBGYN practice. They may charge you a nominal fee for your records, but this will help us to best address any future issues you may be seeing with your health. Also, please try to come in 10-15 minutes before your first appointment’s actual scheduled time to fill out some required paperwork. You may also download the documents from our website and bring them with you after filling them out. Finally, please make sure that you have a form of ID (drivers’ license, etc.) and any insurance cards with you – we will need to make photocopies of these IDs for our records.
Q: When is my co-pay due ?
A: Your co-pay must be paid before you are seen by the doctor. We accept cash, credit and debit cards for your co-pay payment.
Q: What does it mean when the doctor is board-eligible or board-certified ?
A: The American Board of Obstetrics & Gynecology certifies graduates of approved ob/gyn residency training programs as board eligible. This means an individual has received a medical degree and has completed four years of advanced, intensive training in all aspects of the specialty. In order to be board certified (otherwise known as a diplomate,) a physician must have successfully passed a comprehensive written exam usually done at the completion of the final year of residency. After two years in practice the doctor must then complete an oral exam before a national examining board. It is only after successfully passing both tests that a physician can be considered board certified as a specialist. An obstetrician-gynecologist requires re-certification every ten years.
Q: What does F.A.C.O.G. stand for ?
A: F.A.C.O.G. stands for “Fellow of the American College of Obstetrics and Gynecology”. Once a physician has achieved diplomate (board certified) status he/she may apply for membership in the national society dedicated to advancing women’s healthcare. The College establishes national guidelines concerning women’s health in the United States.
Q: How long will it take for my doctor to call me back if I call during office hours ?
A: Telephone calls are a common reason of physicians running behind schedule. We therefore request that you use discretion in your phone calls. Please furnish the receptionist with all of the necessary information concerning the reasons for your call. Except in an emergency, the doctors will return your call after completing office hours.
Q: How can I get my prescription refilled ?
A: For the sake of safety, we do not make telephone diagnoses nor prescribe medications by telephone for disorders not undergoing current therapy.
Q: When do I turn in my disability or FMLA forms??
A: Bring them to your 28 week visit and give them to the person at the checkout counter.
Q: How can I obtain a copy of my medical records ?
A: In accordance with New Jersey statutes, original medical records may not be released. Requests for copies must be made in writing and are subject to a nominal administrative fee as defined by the New Jersey Board of Medical Examiners. You can download the form to request your records in writing. To do so please click on the “Forms” section, download “Authorization to Disclose Health Information” form and e-mail to email@example.com
Q: How do your fees work ?
A: Every effort has been made to provide comprehensive obstetrical and gynecological services at rates which are at or below the present prevailing rates for our community. Payment for medical services are generally requested at the time the services are rendered. (For your convenience, our office accepts cash, VISA, MasterCard, AMEX, and Discover) If this policy places an undue hardship on you, please discuss your circumstance with the office manager prior to your consultation with the doctor. Unless otherwise specified, any lab work will be billed to you directly from the outside laboratory.
Q: What is your cancellations policy?
A: If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy on your part will make it possible to give your appointment to another patient.
Q: What should I do in case of emergencies?
A: A: If you are experiencing an obstetrical or a gynecologic emergency, please call our office 201-441-9300. If our office is closed, for gynecological emergencies and pregnancies less than 14 weeks go to the nearest hospital emergency room. If you are pregnant for more than 14 weeks or in labor go to the Labor and Delivery department of the nearest hospital emergency room. Please note that Dr Huseyin Copur has the privileges with Hackensack University Medical Center and Englewood Hospital and Medical Center.
Q: Is the doctor affiliated with any hospital?
A: Dr. Huseyin Copur is affiliated with the following hospitals:
Q: How can I get a referral?
A: If you require a referral for a mammography, medical, we will encourage you to schedule an appointment with the doctor. If you are another physician specialist call our main number 201-441-9300.